Testimonials
We are proud to be a five-star business on Yelp, Google and Facebook. We are also a 2022 and 2021 Neighborhood Favorite on Nextdoor. Not only do we deliver the highest quality in our industry, but most importantly, our customers are always exceedingly satisfied with their overall experience. We pride ourselves on our customer relationships, and make it a point to treat each of our customers as we would a member of our own family. Take a look at some of the exceptional reviews we have received!
“These guys have been cleaning my handwoven and machine made rugs for over a decade. They are friendly and good at their jobs. I like to support small business like these, especially when they do their jobs this well. They will even pick rigs up from your home for a small fee.”
“We have used refined carpets/rugs twice and could not be more pleased. They really know what they are doing. We have 4 large 11×15 rugs. They are great.”
“Refined are two great professionals. They really do a great job of cleaning rugs with no chemicals. Very friendly, knowledgeable and superb customer service. When we are ready to buy a new rug we will definitely come to them for their house brand!”
“This was the second time I brought a wool area rug to Refined Carpet to be cleaned after my doggie urinated on the rug (two different doggies, same rug). This time the facing along one rug edge had separated from the rug. The folks at Refined Carpet carefully repaired and cleaned the rug, and were so nice in helping me get the rug from my car to bring it in and after cleaning back to my car. They are such nice guys and did a wonderful job. Their prices are fair and their customer service can’t be beat.”
“We have a beautiful Tufenkian rug that really needed a good cleaning after 3 years of owning. I went to social media asking for recommendations, and Refined popped up immediately. I called, and realized they knew what they were doing with the proper care for our rug. They were timely picking it up at our home, cleaning and treating, and then dropping back off not even 10 days later. Fantastic service, both with the rug and the people working there. Highly recommend!”
“Check out Refined Carpet process for cleaning carpets on their You Tube video available on their website. It is impressive especially their method of spin drying followed by drying in climate controlled room. Our carpets were in good condition but really needed cleaning. They came out beautifully. Very pleased with result. Owners Sean and Erik are friendly and knowledgeable. Highly recommend this business.”
“This will always be my go to place for area rug cleaning. They are perfectionists and will make sure you are satisfied. Also pricing is great.”
“This place has been my go to for years now. They do great job on cleaning rugs and will even tell you if your rug is worth saving. Honest guys and they have a veterans discount.”